PHONE: 949.338.8078
FAX: 949.495.4648
30322 Grande Vista Ave
Laguna Niguel, CA 92677
RMA Repair/Eval
RMA Repair &/or Evaluation
 
Features
  • "Special/Custom orders" are not refundable. They may only be returned for warranty repair or replacement (our decision).
  • "Out of warranty" (see " Warranty & RMA"), and "customer caused" damage (If the item is opened, repairs have been attempted, or the item has been tampered with in any way, the warranty is void.), requires a NONREFUNDABLE advance payment. This NON-REFUNDABLE fee covers our administration, handling, and shipping between us and the manufacturer, if needed (our option). Cost of repairs at the factory will be extra, if charged to us, or by us. This means that if they, or we, do not charge for repairs, we won't charge you any additional fee. There is no guarantee the factory or Team, can or will ultimately repair the item. Again, the advance payment is not refundable, regardless of the outcome of the evaluation, by us or the factory. We will contact you if an additional payment is needed. No instrument will be returned before full payment has been received. All unpaid for and/or unclaimed items become our property 30 days after we first notify you of the requirement for further payment, and we may dispose of them at our discretion. If no further payment is required, we will ship the item(s) back immediately upon receipt from the repair facility.
  • If these terms are acceptable to you, after acquiring an RMA, ship the items to: ATTN: RMA# (the # received per "Warranty & RMA"), plus the company name and address listed on our website (see "Shipping Information").
  • A return merchandise authorization number (RMA#) must be obtained from us before any shipments are returned to Team Solutions, Inc. Please contact us for an RMA number with a brief explanation of the reason for return (see "Warranty & RMA").
  • We strongly recommend you ship to us only with a trackable shipping service (UPS, FDX, DHL, registered US Mail). We are not responsible for lost, damaged, or missing packages. You must contact the shipper directly for all lost, damaged, or missing packages.
  • Call 9AM-6PM PST, or email "sales@team-solutions.com" (or click on "Contact" on our home page) anytime.
  • See "Technical Support" for further support information.

Description
    PICK ANY OF THE "SHIPPING" OPTIONS LISTED TO COMPLETE THIS ORDER. YOUR SELECTION WILL BE IGNORED. YOU WILL ONLY BE CHARGED THE 150 DOLLAR "RMA repair/Eval" FEE. DOMESTIC RETURN SHIPPING (GROUND) TO YOU IS ALREADY INCLUDED IN THIS PRICE.


Ordering Information